Shipping and Returns

How long does my order take to ship?

We ship by USPS Priority Mail. Your gratuity rock will be sent out within two to five days after you place your order. You will be sent an email as soon as your order has been processed and is ready for shipment.

Do you offer international shipping? 

As of now, we do not but look forward to incorporating this in the near future. Please contact us if interested in shipping to your country.

What is your return policy? 

If we have made a mistake on your engraved rock, we are committed to correcting our mistake at no extra charge to you. Please email or call us for a replacement.

100% Satisfaction Guarantee at Gratuity Rock, we stand behind the quality of every rock we send out. If for any reason your order doesn't meet your expectations, we’ve got you covered.

To Request a Return or Refund, please contact us at info@gratuityrock..com within 7 days of receiving your order. We’ll work with you to either replace your rock or provide a full refund – no questions asked. Your satisfaction is our top priority, and we’re committed to making sure your experience with Gratuity Rock is a positive one.